About Velresco
Operational performance improvement experts, powered by game-changing technology, delivering sustainable business growth.
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15+ years of operational improvement excellence
The Velresco team are operational performance improvement experts dedicated to transforming businesses through data-driven insights and innovative solutions. Our mission is to help organizations work smarter, faster, and more efficiently by identifying opportunities for impactful and sustainable change.
With 15+ years of cross-industry experience, we’ve successfully optimized performance in sectors including:
- Community Pharmacies
- NHS Ward & Outpatient dispensing
- Veterinary practices and Animal Hospitals
- Medicine, Automated dispensing and Patient record systems suppliers
- Purpose Built and University Student Accommodation providers
- Pharmaceutical and Speciality chemical manufacturing
- Supermarket and concession retailers
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Hundreds of client partners have joined with Velresco to make impactful and sustainable change happen.
Make lasting improvements today, for less than £200
Get started with our technology bundle that includes an annual vWall subscription and access to vFlow to complete a full day’s review of a role or a process.
With personalised support from our senior staff, apply our technology intelligently to meet your needs.
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Data-led diagnostics.
Uncovering hidden opportunities.
Our proprietary technology and collaborative approach enable us to quickly identify key improvement areas by analyzing:
- Workforce Efficiency: How much effort is focussed on what really matters?
- Digital Transformation Potential: Are your current systems helping or hindering operations?
- Cost & Risk Management: Where can you optimize external spend and reduce risks?
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Key insights we measure
- Baseline Performance: Are your core processes and key roles working as efficiently as they could be?
- Reactive vs. Proactive Work: How much effort is spent fixing issues rather than preventing them?
- Policy & Process Compliance: Are best practices being followed consistently?
- Operational Consistency: Are common tasks optimized across locations?
- Safety & Culture: Are unsafe behaviors normalized? How engaged are employees?
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Strategic change implementation
With actionable data in hand our performance improvement experts guide you on where to focus for maximum impact. We help answer big questions like:
- What short, medium, and long-term improvements are possible? (Operational, Financial, Environmental)
- How much change is needed in processes and operating models?
- How well do you manage acceptable and residual risk?
- How ready are you to manage and sustain change?
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Collaborative & hands-on support
Our diagnostic phase (typically a few weeks) can be co-delivered with your team to maximize return on investment. Beyond analysis, we provide:
- Co-Creation of Lean Solutions: Tailored strategies for efficiency gains.
- Operational Testing: Validate improvements before full-scale rollout.
- Ongoing Support: Ensuring changes are embedded for long-term success.
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Velresco has partnered with the following organisations to bring you even further improvements.
Client testimonials
“Velresco’s vFlow enabled dispensary study revealed lots of opportunities to create capacity. Originally sceptical of the benefits of the exercise, my team were fully engaged and got stuck into making the recommended changes."
FIN McCAUL
Managing Director
“Velresco were commissioned to complete a detailed review of our current operating model across European and US operations to help us continue to drive strong Consistent service Efficiency and Cost leadership. The project led to enhanced student experience through adopting common ways of working, whilst reducing supplier risk and costs and improving the day to day activities of the organisation. Velresco's insight was invaluable, they ensured we maintained focus and delivered on the right things which was was greatly appreciated and we wouldn't be where we are today without their support"
STACY BRINDISE
Global Strategy Director
“Velresco’s software-enabled approach was invaluable in rapidly identifying several areas for improvement. I was particularly impressed that they could quickly quantify more than 22h of Vet time per month could be released."
MARK GILL
Managing Director
“We were impressed with how much detail they managed to gather in such a short time across two sites without interrupting our colleagues. They examined our daily processes, highlighting where there was potential to free up time for our vets."
GRAIG GRANT
CFO
"We're delighted that we are now using vFlow to collect our observational data. Not only is the data we collect more accurate and detailed than before, but it automatically uploads the information to the cloud as soon as we finish the observation."
TOM MCDERMOTT
Managing Director
“We absolutely love vWall. We use it frequently in our World class webinar series, really helps arrange and catalogue feedback and creative thought processes!”
ANDREW STOTTER-BROOKS
Vice-President of Learning & Development
“We looked at many tools and vWall was best as it's easy to use and highly compatible with our tools and methodologies!"
PRABU NAIDU
Co-Founder
Dr Mark Whittaker
Founder
Mark began his career in the pharmaceutical industry and has spent his entire working life fixated on finding better and faster ways to drive improvement. He founded Velresco in 2010 with the singular goal of improving the way we measure and implement improvement. He is driven to find ways to do things better, more safely and more profitably.
Mark is a firm believer in delivering unique and impactful solutions underpinned by a collaborative approach and cutting-edge technology.
We know Lean, we know you
Accurate and precise data, backed up by deep industry expertise, Velresco can help you improve your productivity and performance better than anyone else.
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Velresco Group Limited is a limited company registered in England and Wales under company number 07893929.
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